90+ reviews · 5 sources

What users say about Riverside

Real reviews from G2, Trustpilot, Capterra, Google Play, and Apple App Store, aggregated so you can make an informed decision.

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3.9
★★★★★
out of 5

Our verdict

Updated August 7, 2026

Across 96 collected reviews, Riverside earns its reputation for studio-quality remote recording and fast AI-assisted editing. Reviewers with zero production experience say it got them from recording to published episode on their own, and business users credit it with cutting production time in half. The criticism is just as consistent: bugs and sync issues that surface at the worst moments, uneven support when they do, and auto-renewal billing complaints on Trustpilot. It is a strong product with real reliability rough edges.

Best for

Podcasters and content teams recording remote interviews who want editing, clips, and publishing in one tool

Skip it if

Your recordings are mission-critical with no margin for a failed session, or you mainly need a polished mobile-only workflow

Aggregate sentiment scores
Ease of use
8.5
Recording quality
8.5
AI and editing tools
8
Value for money
7.5
Support
6.5
Reliability
6
Praised for
Local recording keeps audio and video sharp even when a guest's internet is unreliable
Text-based editing and AI tools cut post-production from hours to minutes for many reviewers
Easy for guests: they join from a browser link with nothing to install
Magic Clips and show notes automate social media repurposing
Complete workflow in one subscription: record, edit, host, publish
Beginners with no editing experience report launching podcasts on their own
Criticisms
Recurring reports of bugs, crashes, and audio-video sync problems, often right after feature releases
Support experiences vary widely; Trustpilot reviewers report slow or unhelpful responses when recordings fail
Auto-renewal and cancellation friction are the most common billing complaints
Mobile apps trail the desktop platform in features and stability
Uploads and processing can be slow on long, multi-track sessions

What Riverside actually does differently

Local recording in up to 4K

Every participant is recorded on their own device in separate audio and video tracks, so the final files stay studio quality even when the internet connection is not.

Text-based video editing

Edit the recording by editing its transcript: search, cut, and paste text and the video follows. Multi-track editing removes crosstalk and switches layouts without timeline work.

AI Co-Creator

A chat-based agent that turns one recording into clips, social posts, blog drafts, thumbnails, and newsletters, tuned to your tone of voice.

Magic Clips and AI cleanup

AI finds the best short clips for social, removes filler words and silences, fixes eye contact, and enhances audio with one click each.

Zero-friction guest experience

Guests join from a browser link with nothing to install, and reviewers say even non-technical guests get connected without help.

Record to publish in one platform

Recording, editing, live streaming, webinars, podcast hosting, and publishing to YouTube, Spotify, and Apple all live in one workflow instead of four tools.

Who Riverside is for

Podcasters recording remote interviews

A guest on hotel Wi-Fi turns a great conversation into compressed, glitchy audio, and Zoom recordings sound like Zoom.

Riverside records each participant locally in up to 4K video and 48kHz audio on separate tracks, so a bad connection never touches the final files. The Pro plan ($24/mo billed annually) covers this plus hosting for one show.

Solo creators and YouTubers who dread post-production

Editing eats 10+ hours per episode, and cutting clips for every social channel doubles it.

Text-based editing (cut the transcript, the video follows), Magic Clips, AI show notes, and filler-word removal are all on Pro. Reviewers repeatedly describe editing time dropping from hours to minutes.

Creators building an audience across channels

Livestreaming, a newsletter, social scheduling, and a website normally mean four more subscriptions.

The Grow plan ($34/mo billed annually) adds 1080p multistreaming to YouTube, Facebook, LinkedIn, X, and Twitch, plus social scheduling, a newsletter tool, and a creator website.

Marketing teams running lead-gen webinars

Webinar platforms handle registration but produce a recording too rough to reuse anywhere else.

The Webinar plan ($79/mo billed annually) hosts up to 100 registrants with registration forms, email reminders, Q&A, polls, and HubSpot sync, and the studio-quality recording feeds the same AI clip and repurposing tools.

Media and B2B production teams at scale

Producing many shows with producers, editors, and compliance requirements outgrows a single-seat creator tool.

The Business plan adds producer mode, camera and input control over guests, collaborative editing, Salesforce and Marketo integrations, SSO, SOC 2 Type II and ISO 27001 compliance, and webinars up to 10,000 registrants. Spotify, Intuit, and Marvel are published case studies.

All 96 reviews

TH
TheREALskyDaddy
· 2023-05-10
Apple App Store

It’s good but frustrating

I really like the concept, however, I can’t get around this app nor can I really appreciate the effort put into it since it is pretty cut and dry. I do my recordings on the computer but I have run into a few annoying problems since I first signed up, first off, there seems to be some bugs that happen during your meetings like: guests joining as audience members even when you clicked on ‘guest’, guests appearing twice in the meeting (two copies of them appear when watching the recording), audio will desynchronize at random moments in the recording, when reviewing your footage it only plays one screen at a time …

ReliabilityMobile app
JA
Jane@1111
· 2026-02-11
Apple App Store

ZERO stars. Terrible Video Quality

If you want terrible video quality, then this app is for you. Even the paid version provides zero video resolution options. Every video is out of focus and worthless to use if you want quality video. The customer service is subpar. No phone contact number for immediate help. The pro version on the computer is over $30 a month and they can’t even provide you with immediate service. Ridiculous! If you want to record on your phone and then edit on your computer, you have to pay for the Phone app and the computer access app. …

Recording qualityEditing
TB
The Real CoCo Butter
· 2026-05-08
Apple App Store

Magic Clips; Gone.

One of the things I use this app for more than anything, if not, the only thing, is the Magic Clips. I record an episode through Google Chrome, and when finished recording, the recording generates Magic Clips to which I would find in my “For You” section of each episode on the app. I would click on a Magic Clip on the app on my phone, and while I couldn’t view it, yet, was able to export and then download to my phone to prepare for social media posting. I was also able to long hold on the clip, click edit and fix normalize the sound before exporting. …

AI toolsEditing
DU
DustinMccullough
· 2026-05-13
Apple App Store

Just missing one thing

The app is great in every way. However they are missing just one thing to make it perfect. Please bring media board to iPad app. I don’t want to carry around my laptop for media board when I could just do it on my iPad. Please add this feature and this app will be perfect!

Mobile app
WI
Windom7139
· 2026-05-28
Apple App Store

BY FAR WORST APP FOR PODCAST

Honestly this app is awful, any type of recording is obnoxious to use. It forces you to do one time runs of any content you try to create and then “edit” whatever you make, but instead of simply recording the audio and then editing the hiccups outs it tries to do everything at once, creating unnecessary wait times, awful sound quality and overall terrible exports than then you end up having to manually fix yourself anyways. They also have the audacity to charge people for their garbage of an app, that creates problems to then try and sell you the solution. DO NOT PURCHASE.

Recording qualityEditing
KA
Kyle Adams
· 2022-05-25
Google Play

Run as far away as you can. I wasted 3 months using…

Run as far away as you can. I wasted 3 months using riverside and we had to trash our entire last podcast episode because not only did the primary files fail but the back ups failed too. I worked with them for 3 months and all they could tell me was sorry. They offer great features but its no good if your files are corrupt or unrecoverable.

Reliability
JR
Jannat Ridita
· 2023-02-13
Google Play

Spent hours in waiting for upload. Uploading stucks…

Spent hours in waiting for upload. Uploading stucks at 100% and then it doesn't upload anymore. Which is really annoying... I've already tried hundred times uploading an audio recording. My work is being cancelled because of this uploading issue...🙂

Billing
NB
Neil Benson
· 2023-05-12
Google Play

Web app had unexpected errors so had to use the…

Web app had unexpected errors so had to use the Android app and my Bluetooth headphones. Glad I don't use Riverside with my own show. Update: turns out it was the AdGuard AdBlocker add-on that I run in Chrome and Edge. I don't run ad blockers in Firefox but Riverside doesn't support Firefox. Updated from 1 star to 3 stars. Should test how your web app responds to ad blockers.

SupportReliability
TS
Tj Smith
· 2023-08-18
Google Play

The Riverside.FM app on Android is very…

The Riverside.FM app on Android is very user-friendly. I recorded a remote interview with a guest who was using an iPhone. Although the connection for the call was spotty due to the guest's cellular connection, the recording on each device was clean and clear as advertised. Each device uploaded the recording seamlessly. I use Riverside.fm for all of my podcast recording, and I highly recommend this app.

Ease of useMobile app
MA
Monica “Dr. mOe” Anderson
· 2023-11-03
Google Play

I love using Riverside.fm for my podcast…

I love using Riverside.fm for my podcast recordings. It is great for video, audio, and clips. They keep adding features to make it better. Since I started using it, they've added a teleprompter, automatic video clip generation' and the ability to edit with AI. Game changer and time saver!!

AI toolsEditing
NE
Nate Emery
· 2023-12-02
Google Play

Great quality and storage features! All it needs…

Great quality and storage features! All it needs now is a single master time stamp that begins when recording starts so interrupted recordings do not show up as if they were an additional guest and latency between geographically dispersed guests do not talk over each other in the final product.

Recording quality
PC
Priya Chatterjee
· 2024-02-28
Google Play

The mobile application does not show any options…

The mobile application does not show any options except start recording and uploading. But after the record is completed it does not show any option where I can find my recordings and the application does not show any option of using headphones or else or the options which are there in the link. The app is complete mess. I am having trouble to record directly using the application. When I try to record it through the link it just redirects me to the application.

Mobile app
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Frequently asked questions

Is Riverside worth it?+

For most reviewers, yes. G2 (4.8 from 1,751 reviews) and Capterra (4.8 from 268) rate it highly for recording quality and time saved on editing; one G2 reviewer credits it with cutting podcast production time in half. The dissenters are real too: Trustpilot sits at 3.8, with complaints about reliability and billing. If you record remote conversations regularly, the Pro plan at $24/mo billed annually is where the value is.

Is Riverside free?+

There is a genuine free plan with no credit card required: unlimited single-track recording and editing, 2 hours of multi-track recording, and 720p export with a watermark. Paid plans (Pro $24/mo, Grow $34/mo, Webinar $79/mo, billed annually) add 4K, watermark-free export, and the full AI suite, each with a 14-day free trial.

Is Riverside safe and legit?+

Riverside is a real company (RiversideFM, Inc., founded 2020) used by Spotify, Intuit, and Marvel, with SOC 2 Type II and ISO 27001 compliance on its Business plan. The product is legitimate; the caution flags in reviews are operational, not fraud: failed recordings at bad moments and auto-renewal charges people found hard to cancel.

What are the biggest complaints about Riverside?+

Three themes recur across 96 collected reviews: reliability (crashes, stuck uploads, audio-video sync drift, often after new releases), support that is slow or unhelpful when a recording is lost, and billing friction around annual auto-renewal and cancellation. The mobile apps also draw consistent criticism for trailing the desktop.